SMS Notifications

How to opt out of SMS notifications: Reply STOP to any message to unsubscribe from SMS alerts. You can also email support@fbalerts.com to opt out.

How to get help: Reply HELP to any message for assistance, or visit this page.

Message frequency: You may receive up to 50 SMS messages per day depending on your Amazon sales activity and Buy Box changes. Actual frequency varies based on your business volume.

Message & data rates: Standard message and data rates may apply as determined by your mobile carrier.

Email Notifications

You can manage email notification preferences in your account settings or unsubscribe using the link at the bottom of any email.

Contact Us

Email: support@fbalerts.com
Business Hours: Monday-Friday, 9 AM – 5 PM CST

Frequently Asked Questions

Q: How do I connect my Amazon account?
A: Log into your FBAlerts account and follow the Amazon SP-API connection wizard.

Q: What notifications will I receive?
A: You’ll receive alerts for sales, Buy Box changes, and competitive price updates.

Q: How quickly will I receive notifications?
A: Notifications are sent in real-time, typically within seconds of the event occurring.

Q: Can I customize which alerts I receive?
A: Yes! Manage your notification preferences in your account settings.

Q: Is my Amazon data secure?
A: Yes. We use secure API connections and never store your Amazon credentials. Read our Privacy Policy for details.